Frequently Asked Questions

Everything you need to know about your TXC shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

TXC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna or Afterpay.

Can I track my order?

Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Are your materials sustainably sourced?

We are committed to ethical fashion. TXC uses high-quality, durable fabrics and works exclusively with manufacturers who adhere to fair labor practices and environmental standards.